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			Support Machine Automation provides customers with 24x7 product and technical support. All products ship with a one year support agreement that includes technical assistance and free product upgrades of major and minor product revisions. Active Systems Monitoring Our "Active Monitor" software plug-in continuously monitors our applications to insure maximum up-time. "Active Monitor" reports status information to any number of support personnel or directly to Machine Automation's office. This information provides customers with maximum up-time and early notification of network or system problems. Additional support information can be obtained by contacting: support@MachineAutomation.ca Real-time connection to Support Our Streaming Server connects you in real-time to the desktop of our support staff. The server provides both on-line line demonstrations and technical assistance to our customers. If you require assistance with setup or have other questions please contact us for on-line assistance. Connect To Streaming Server